Technical Assistance

Canvas Support via Instructure

  • Phone: 833-225-1554 (students) and 833-291-3239 (faculty)
  • Online Support: Canvas Help (report a problem, chat, phone) and Canvas Guides and Community
  • Hours: 24/7 (phone support)

Mines/CCIT Helpdesk

CCIT’s Technology Support Center serves as the first point of contact for Mines students, faculty, and staff who need help with computers and other technology.

Visit the Technology page for minimum technology requirements.

Vendor Status

Instructure, Cengage, and Pearson are just a few services that provide websites for students to check the status of their virtual tools. Use the links below to determine if a service is fully functional: