Technical Assistance


Phone: 833-225-1554 (students) and 833-291-3239 (faculty)
Online Support: Canvas Help (report a problem, chat, phone) and Canvas Guides and Community
Hours: 24/7 (phone support)

Mines/ITS Helpdesk

The Information & Technology Solutions Helpdesk serves as the first point of contact for Mines students, faculty, and staff who need help with computers and other technology.

Technology Needed

Visit the Technology page for minimum technology requirements.

Vendor Status

Instructure, Cengage, and Pearson are just a few services that provide websites for students to check the status of their virtual tools. Use the links below to determine if a service is fully functional: