Assistance, Support, and Issues

CANVAS SUPPORT VIA INSTRUCTURE

Phone: 833-225-1554 (students) and 833-291-3239 (faculty)
Chat: Student Chat Support and Faculty Chat Support
Hours: 24/7 (phone support)
Resources: Canvas Guides and Community

Mines/ITS Helpdesk

The Information & Technology Solutions Helpdesk serves as the first point of contact for Mines students, faculty, and staff who need help with computers and other technology.

Technology Needed

Visit the Technology page for minimum technology requirements.

All Other Support

Do you have academic questions, hardships, or other issues? Fill out the form below to get in contact with the Dean of Students Office.

Vendor Status

Instructure, Cengage, and Pearson are just a few services that provide websites for students to check the status of their virtual tools. Use the links below to determine if a service is fully functional: